Frequently Asked Questions
Quick answers about orders, delivery and returns
How do I place an order?
Add products to your cart, go to checkout, enter your delivery details and confirm. You will receive an order confirmation right away.
Do you offer cash on delivery?
Yes. You can pay cash on delivery anywhere in Bangladesh.
How long does delivery take?
Orders inside Dhaka usually arrive in 1–2 days, and outside Dhaka in 2–5 days.
What is the delivery charge?
Delivery charges depend on your location and are shown at checkout before you confirm your order.
Can I return or exchange a product?
Yes. If a product is damaged, defective or not as described, contact us within the return window in our Refund and Returns Policy.
Do you sell wholesale?
Yes. Check our Wholesale category for combo packs, or contact us for bulk pricing.
How can I track my order?
Log in to My Account and open Orders, or contact our support team with your order number.
